Memorable exchange of experience – Star Team visit to Hard Rock Cafe
Saturday night, Star Team crew went to visit Hard Rock Cafe, where we had a memorable exchange of experience. We were greeted by Andras who offered us a guided tour of the location and he talked about Hard Rock Cafe’s culture and presented us some memorabilia items of famous artists and bands such as the Beatles...
Better managers who inspire Star Team members
Last weekend, Class IT Outsourcing’s management team took part to People Management, Leadership and Management Responsability course, supported by Titus E. Peride. The objective of this course was to help us become better leaders and managers for Star Team members, by presenting techniques and management principles. One of the first things we learned...
“I will proudly wear the Admiral badge that you offered me”
Star Team organizational culture has been created for Class IT Outsourcing customers and it is also reflected, in a positive way, on the all those we interact with. To integrate them into Star Team culture, all our customers have been invested as Admiral of the Fleet. On this occasion, customers have received the letter...
Visible activities, always valued by our customers!
It’s a new week, our field administrators are on positions and attentive to our customer needs, always ready to intervene if necessary. In the last week, our colleague Valentin Tanase, held a series of visible activities to one of his customers, C.T. Being called upon to fix a problem with the printer, our colleague...
Be a good listener. Encourage others to talk about themselves
The ability to actively listen is always the best way to make others feel important and show them that you are interested in their person. We all like to talk about our concerns, ideas or projects and we want others to be as interested as we in what we say. Most times,...
Initiative and proactivity – strengths of our stellar!
Last week, our stellars work has confirmed, once again, the proactivity and quality of services that Class ITprovides. A good example was provided by our colleague, Cyprian L., who had a full week of productive activities in the companies they manage. Our colleague checks every morning, before leaving home, his personal mail and...
Principle number 4 – Become Genuinely Interested in Other People
“You can make more friends in two months by being interested in other people than in two years by trying to make other people become interested in you.” According to this principle, we can easily notice that the most popular people are those who have developed a sincere interest for those around them. We all...
Principle number 3 – Arouse in the other person an eager want
This week, our colleagues, Mihai, Daniela, Simona and Marina staged the principle that advise us to arouse in the other the desire to act. Through antithesis, our colleagues surprised others reactions when we launch them a challenge or ask them to help us in a project, depending on the way we sell our...
Principle number 2 – Give honest, sincere appreciation
Give sincere appreciation is the second principle which came to life in the “Dale Carnegie’s evening “. With our colleagues help, Radu and Florinel, we attended a play in which this concept applied and in which more or less sincere appreciations were offered. Through the sketch, our actors brought to our colleagues attention concrete situations...
Principle number 1- Do not criticize, condemn or complain
Dale Carnegie’s first principle, the only one that begins with “No” was brought to life with the help of our colleagues, Bogdan, Simona and Daniela in a sketch. “Do not criticize, condemn or complain” is a difficult principle to apply, but once internalized, it brings many benefits. Why is it so important to stop...
Every Tuesday, principles come to life in ” Dale Carnegie’s evening “
2014 is dedicated to the principles of Dale Carnegie, principles that we want to promote and apply at both professional and personal level. Dale Carnegie’s hall launching was the first step in this direction, but stellar activities that we will run will fulfill the value of this space. Because we want Dale Carnegie’s principles...
In search of gold in the mountains – Gold of the Desert Kings
Steps to take in order to achieve the full potential in the company: • Define a clear and measurable objective for what you want to achieve • Determine what is the “maximum possible” for each project • Give yourself...
