Thoughts for a new year beginning and retrospective of 2014
2014 was a year full of opportunities, new projects, hundreds of cases resolved and satisfied customers for our team, but also new challenges and situations where we learned and progressed together. In 2014 we focused on efficiency and operational excellence, team and providing an added value to our customers and partners, we explored new...
Customer feedback – the best tool for measuring performance
The feedback that matters most, of the end user is maximum in 98% of Class IT specialists interventions. Since we have confidence in the services we offer and our professionals, we are the only IT company that offers its customers the opportunity to provide feedback on service delivery through a performance evaluation system. Every...
Visible activities, always valued by our customers!
It’s a new week, our field administrators are on positions and attentive to our customer needs, always ready to intervene if necessary. In the last week, our colleague Valentin Tanase, held a series of visible activities to one of his customers, C.T. Being called upon to fix a problem with the printer, our colleague...
Initiative and proactivity – strengths of our stellar!
Last week, our stellars work has confirmed, once again, the proactivity and quality of services that Class ITprovides. A good example was provided by our colleague, Cyprian L., who had a full week of productive activities in the companies they manage. Our colleague checks every morning, before leaving home, his personal mail and...
Stellar appreciation from outside the country for our Star Team colleagues!
Romanian programmers have been (very well) known for their professionalism and dedication for a while now. Although we are very appreciated worldwide, we still like to be told how great we are. Therefore, this week we’ll be singing our co-workers’/colleagues’ praises, storing in our log-book greetings received from our foreign clients/partners. Words of appreciation...
Our stellars are available even across borders
“Any problem can be solved if there is time and funds.” Lerman’s Law of Technology A fruitful collaboration means expanding the availability for our customers, so that they know they have a trusted partner that can always rely on. An example to follow was offered by our colleague, Victor Neagu, who is a...
The stellar initiative that repaired the industrial machine!
“Never interrupt someone doing what you said couldn’t be done” ― Amelia Earhart …a quote that truly reflects the situation which fortunately involved our star colleague – Adrian Micu. So here are the facts: An industrial machine that belongs to the EF Group Company, working in windows industry, has faced a major failure and crashed. Timing was quite...
How can a stolen laptop can return to its owner?
“Aren’t the facts more important than words?” Xenofon EC is the general director of the DG Company, one of Class IT clients. Two weeks ago there has been a situation that once again confirmed the decision to work with the professionals from Class IT: the laptop left in the bag inside his private car was stolen, after the vehicle was robbed. In addition to the value of the equipment on the laptop there...
Star facts! (not words)!
We all love facts. We want to present to you now the way that our colleagues, in this case Ionut Milea, manage to intervene in “tangled” situations … 🙂 “Ionut, I congratulate you for your way to work with Agricantus , which I find extraordinary. From the madness that was there, you were able to...
